Troubleshooting

Resetting Password

Did you reset your password in June in conjunction with the BAM/2NC News post? If not, please use the following link to reset your password: https://bam-fulfillment.stratuscollective.com/account/login#recover

 

Items Are Not Visible/Not For My Brand

Certain items are not visible to every store.  In order to help prevent signs from going to the wrong store, we have added a system to block the pages of signs that are not meant for your specific store fixtures or aesthetic.

Occasionally, you might be redirected to this page regardless of the item that you are trying to access.  This is usually because of necessary changes on the backend of the site that will require you to log out and log back in.  In order to do so, click the symbol of the person in the top right corner of the website, then click Log Out under Account on that page.  It will redirect you to the home page, so click the symbol of the person again, and log back in.  Please note that closing the browser window does not log you out of Action Alley.